It’s natural for me to do so: I look beyond detail and view the wider picture of each engagement. While facts and figures of the organization build the base I do not lose focus on the overall view and I listen carefully to nuances. Relationship dynamics of organizations work in multiple ways. Organizational views – especially in times of change – might be contradictory. You cannot make everybody happy all the time, however, there is always a basis for a good solution.
To view the big picture and grasp the essence: that is my competence. My customers are interested in developing the key issues and in knowing the risks and conflicts involved. Thus, the next step becomes obvious. And it might be a small step which provides a big leverage.
Before becoming a consultant I was an executive. I experienced change and led through change. From this practical knowledge, and from my years of consulting practice, I recognize that I am not someone who hides in the background and just asks questions. Of course, asking the right question at the right time is a highly effective leadership tool. But I also share my expertise, join the discussion and add a healthy dose of reality. I share my thinking and I mean what I say. My customers appreciate that.
I tailor each project to the client’s needs. As a professional facilitator I unblock those tendencies which might hinder management’s capacity to work as a team. As an external consultant I ask questions internal management may not or cannot ask on their own – the often vital process of rethinking issues, which are taken for granted or are even untouchable is thus made possible. I help management to “sweat the detail” through the decision process. The executives who will implement the changes in strategy or structure will take the final decision. At the end of the consulting process they will do so with a firm conviction and a quiet conscience.
„EACH IT PROJECT IS A CHANGE PROJECT.“
„IT is a far reaching intervention into the organization and into the performance of many employees. Such a change needs to be supported professionally. Otherwise “the road might be bumpy” and the project might encounter resistance.“
„If you want truly to understand something, try to change it.“